Your Flexible Partner for Customised, UK-Focused Solutions
We’re not a typical agency – we’re your flexible virtual service partner, delivering fully customised solutions tailored to your needs, timelines, and budget.
With trusted associates in the UK, you get the advantage of local presence and global expertise, along with direct support for meetings and on-site coordination.
Already supporting clients in London, we’re expanding across the UK – bringing reliable, responsive, and cost-effective services to every partnership.
What We Do
We bring together three core service pillars that most UK businesses need, but struggle to manage in-house cost-effectively:
Back Office Support
Day-to-Day admin, data entry, job scheduling, document management and customer communication handled by a dedicated remote team
CRM - Nexus
Our proprietary CRM platform designed for field service and office-based teams needing real-time visibility across jobs, engineers, clients and Manage AMC and contracts effectively.
Technical Support
Responsive helpdesk and system support for UK businesses that need reliable, fast resolution without retaining a full in-house Technical or IT team
On top of that, we support businesses with web development, mobile app builds, Custom software, digital marketing, and virtual admin – making us a single, trusted partner for your operational and digital needs.
Explore Our ServicesWhy UK Businesses Choose MAS Solutions
UK-managed
With a London meeting address – speak with people who understand your market
Remote-first
Delivery model – no unnecessary overhead costs passed on to you
Established Since 2019
Trusted by field service, facilities management, and SME clients across the UK
Flexible and Scalable
Start small and grow at your own pace, with no long-term lock-in contracts
CRM Nexus Software
Cost-effective and designed for small businesses that cannot afford high-cost software
GDPR-aware
Your client data is handled with UK compliance and data protection in mind
Real Human Support
Not chatbots or automated ticket queues – speak to our team directly for help
Who We Work With
Our services are built for UK businesses where operational efficiency genuinely moves the needle:
- Field service companies and facilities management contractors
- Fire safety, security, and infrastructure maintenance firms
- SMEs and startups that need to scale without increasing headcount
- E-commerce and retail businesses managing high-volume admin
- Professional services firms, agencies, and consultancies
- Businesses requiring reliable back-office, CRM, and technical support
- Growing companies looking to streamline workflows and efficiency
Our Trusted Brand
Trusted Since 2019
Take a look at how we've helped businesses like yours.
We've spent seven years quietly helping UK businesses run better. Our clients don't come back to us because of flashy promises - they stay because the work gets done, the communication is clear, and the costs make sense. From independent fire safety contractors to multi-region facilities management firms, we understand that every business is different.
Testimonials from our satisfied clients
What Says Our Honorable Customers
The work that MAS Solutions performed on our back office support project was outstanding. Their staff was effective and quick to respond, which helped us cut expenses and workload while streamlining operations. Very strongly advised.
I am quite pleased with the CRM Nexus project that Massolution created. They provided precisely what I needed and were prompt and courteous. The system is user-friendly, seamless, and has greatly increased the efficiency of my customer management. Working with them has been fantastic, and I heartily endorse their offerings.
Frequently Asked Questions
What types of UK businesses do MAS Solutions work with?
We work with UK SMEs, field service companies, facilities management contractors, fire safety and security firms, startups, e-commerce businesses, and companies that require reliable back-office, customer support, CRM, or IT support services. If your business faces operational admin, customer communication, or technical support challenges, we can almost certainly help.